FAQs

Shipping costs vary depending on your location and the shipping method selected. We work with global partners to offer you the best rates possible.

United States:

Economy Shipping: $5.99 | 8-14 business days after production

Express Shipping: $35.99 | 5-8 business days after production

International:

Economy Shipping: $7.99 | 10-15 business days after production

Free Shipping: We offer free economy shipping on all orders over $100

To see the exact shipping fee for your order, simply enter your address at checkout—our system will automatically calculate the cost for you.

Our products are custom-made just for you! Here's what to expect:

Production Time: 4-6 business days (excluding weekends and holidays)

Shipping Time:

US Economy: 8-14 business days

US Express: 5-8 business days

International: 10-15 business days

Once your order is ready, we'll send you a confirmation email with tracking details.

Total Delivery Time = Production Time + Shipping Time

Your order is shipped directly from our partners via reputable carriers like USPS. If your package doesn't arrive right away, don't worry—it's on its way! Feel free to email us at cs@throwvibe.com for tracking updates.

We accept a wide range of payment options for your convenience:

- Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club International, JCB

- Digital Payments: PayPal

All transactions are secure and encrypted for your protection.

Your card will be charged immediately after your order has been successfully placed. You'll receive an email confirmation of your purchase.

We accept returns for:

✅ Defective or damaged items upon arrival

✅ Wrong item received (wrong size, wrong design, or different from what was ordered)

❌ Custom-made items (unless defective)

❌ Items that have been used, washed, or altered

❌ Returns requested after 45 days from order date

To qualify for a return, your item must be:

✅ Unused & unwashed – Like-new condition

✅ Original packaging intact – Includes tags and accessories (if applicable)

✅ Order number provided – Proof of purchase is required

You're eligible for a full refund if:

Your item is damaged, defective, or incorrect

You cancel your order within 12 hours of purchase

Processing Time: Please allow 5-10 business days from the time your package arrives back to us for a refund to be issued to your original payment method.