FAQs

Shipping costs vary depending on your location and the shipping method selected. We work with global partners to offer you the best rates possible.

United States (Domestic):

Standard Shipping: $8.99 | 7 - 12 business days after production

Express Shipping: $35.99 | 5 - 8 business days after production

Free Shipping: We offer FREE Standard Shipping on all orders over $100.

International Orders:

Selected Regions (Canada, Mexico, UK, EU & AUS): Standard Shipping: $9.99 | 10 - 20 business days after production

Rest of World: Standard Shipping: $12.99 | 10 - 20 business days after production

Free Shipping: We offer FREE Standard Shipping on all orders over $100.

To see the exact shipping fee for your order, simply enter your address at checkout—our system will automatically calculate the cost for you.

Our products are custom-made just for you! Here's what to expect:

Production Time: 4-6 business days (excluding weekends and holidays)

Shipping Time:

US Economy: 8-14 business days

US Express: 5-8 business days

International: 10-15 business days

Once your order is ready, we'll send you a confirmation email with tracking details.

Total Delivery Time = Production Time + Shipping Time

Your order is shipped directly from our partners via reputable carriers like USPS. If your package doesn't arrive right away, don't worry—it's on its way! Feel free to email us at cs@throwvibe.com for tracking updates.

We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, and PayPal. All payments are processed in USD.

Your payment will be charged immediately after your order is successfully placed at checkout. All transactions are securely processed through Shopify Payments or PayPal.

Payments may fail due to insufficient funds, incorrect billing details, bank security restrictions, or PayPal account limitations. If this happens, please contact your bank or try another payment method.

We accept returns within 30 days of delivery for the following reasons:

• ✔ Defective or damaged items upon arrival
• ✔ Incorrect item received (wrong size, wrong design, or materially different from what was ordered)

We do not accept returns for:

• ✖ Personalized or custom-made items (unless defective or incorrect due to our error)
• ✖ Items that have been used, washed, or altered
• ✖ Requests submitted more than 30 days after delivery

To qualify for a return (if required), your item must:

• ✔ Be unused and unwashed
• ✔ Be in original condition
• ✔ Include proof of purchase (order number)
• ✔ Include clear photos showing the issue

Once your returned item is received and inspected (if a return is required), we will notify you of the approval or rejection of your refund.

If approved, refunds will be issued to your original payment method within 10 business days.

Your bank or payment provider may take additional time to process and post the refund to your account.